Click & Collect allows you to place your order online and save on postage cost by coming in to store to pick it up, rather than having it sent out.
Once you've placed your order online, you will receive your receipt, which is an email with the subject Tax Invoice for Order # xxx. within a matter of seconds. Once your order has been measured, cut and is ready for pick up, you will receive another email with the subject Your order is ready for pick up!
We try to get onto our Click & Collect orders as soon as we can. Sometimes your order may be ready for collection within an hour or two, where as some orders (especially if you have ordered a bulk amount of a stock service item that we will need to organise additional stock of) may take a couple of days until it is ready for collection. If you have an urgent order for a bulk quantity, you can always phone our store to check on availability.
The Click & Collect option will show for postcodes within the following regions:
- Greater Sydney
- Blue Mountains
- Central Coast
If you are outside of these post code ranges but you will be making a trip to our Sydney store within 7 days and wish to take advantage of our Click & Collect option, you may enter our store address as your address in the checkout in order to select the Click & Collect option.
Once your order has been processed and is ready for collection, you will receive an email notifying you that your order is ready for dispatch. Once you have received this email, you will need to collect your order from our store within 7 days. If you need more time, please contact us prior.
Our shop address for pick up is
The Remnant Warehouse
490-494 Botany Road
Alexandria, NSW 2015
NEW TRADING HOURS
Mon-Sat: 9am to 3pm